"Hey, do you know if Joe is in with Schmoe?"
Now, what answer do you give here? Yes, you know that Joe is in with Schmoe. So you say yes.
Then, person asking the question takes off, mumbling that ok, Joe is in with Schmoe.
However, that is not what you were saying. You were simply saying you knew the answer to the question of whether or not Joe was in with Schmoe.
Along the same lines - "Is Joe around?"
Yes, Joe is around. Is he available is really what you want to know, so when I say yes, he's around, and then you ask to talk to him and I say he's not available, you're a little perturbed that you went through that and I said yes he's around...
Ask the question you really want the answer to people. Think about it just a second more and be real.
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3 comments:
" and be real" ....
real dumb.
perhaps they have thought about it,and that was the best they could come up with. I think humans have a desire to make the audience WORK to understand the conversation in the event that such effort will constitute buy-in from your party and you'll be able to get them something they cannot get themselves.
what i've found though, is with you, such a tactic is seldom a good idea and is often counterproductive. perhaps you should put a sign on your desk and say 'read this, and then rephrase your question'
or pull the move 300 tactic 'in Sparta, even a king's messenger is accountable for his words, so choose them wisely.' at which point you kick them into the well. either way, it would be interesting.
oops. MOVIE 300...
it comes down to how anylitical someone is. for many, we think that to ask a question you must master the medium (english language) but thats a smaller portion of the world than us analytics like to admit.
in reality, the majority of people want us to interpret what they say (as a sign we are emotionally invovled with them, which we arn't, so we don't) and that frustrates them. we come off as cruel and mean, and to us, they come off as idiots
both sides are happy in their response and do nothing to chance their individual behavior.
may a better thing would be to have people self select at your desk. a 'get in this personallity line' so you konw how to treat them.
of course you'd service the analytics first.
i'd force the guy in the front of the touchy feally line to interpret to analytic for the rest of the line to cut my time down servicing the line. =)
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